
Step into the fast-paced world of beauty retail with the SHB20121 Certificate II in Retail Cosmetics. This hands-on course builds your confidence in makeup application, skincare advice, and customer service, while developing real-world sales skills used in leading beauty stores. It also develops strong foundation skills for students looking to move into the broader beauty industry.

Course Overview & Delivery Plan
Year 1
SHBXWHS003 Apply safe hygiene, health and work practices
SHBBINF002 Maintain infection control standards
SHBXCCS007 Conduct salon financial transactions
SHBBCCS004 Demonstrate retail skin care products
SHBBMUP009 Design and apply make-up
SIRRINV001 Receive and handle retail stock
SIRXIND003 Organise personal work requirements
SHBXIND005 Communicate as part of a salon team
Year 2
SHBBFAS004 Provide lash and brow services
SHBBBOS007 Apply cosmetic tanning products
SHBBCCS005 Advise on beauty products and services
SHBBRES003 Research and apply beauty industry information
SIRRMER001 Produce visual merchandise displays
SHBXIND003 Comply with organisational requirements within a personal services environment
SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms
Course information is subject to change according to Training Package and or Victorian Curriculum and Assessment Authority (VCAA) updates.
Refer to homeschool for fee schedule

Pathways
This qualification provides a pathway into entry-level roles within the beauty and retail industry, including beauty advisor, retail sales assistant (cosmetics), and skincare consultant roles across department stores, pharmacies, and specialist beauty retailers.
Further education pathways include SHB30121 Certificate III in Beauty Services, SHB30221 Certificate III in Make-Up, and SHB30321 Certificate III in Nail Technology, as well as advanced training in dermal therapies, salon management, and specialised beauty services, leading to more advanced roles within the beauty industry.
Assessment Methods
Assessment includes practical tasks, projects, observations, and written questions

Timetable
The course is delivered over two years with structured weekly classes.
Year 1 classes are conducted on Tuesdays and Wednesdays.
Year 2 classes are conducted on Thursdays.
